Terms of Service

Effective date: November 25, 2024

Dungeon Pets is a game that requires Internet connection and a service account when trading creatures or backing up saved data. In order to do this, you must accept the terms of service and the privacy policy. You can play the game without any online account: just you will not able to send / receive creatures or any other data.

This agreement governs the use of Dungeon Pets' online service and the relationship between you and GuGames Development (Cristóbal Mata Castro, Jaén, Spain), identifyed by ES77359273S with contact address info@gugames-dev.com. If you do not agree all of the above conditions, your license will be terminated immediately and you must refrain from using this service.

You must be at least 16 years old to use Dungeon Pets online services.

1. Service license

Subject to the acceptance of these terms of service, the developer under the trade name GuGames Development grants you a personal, limited, non-transferable, revocable and exclusively recreational or informative (press) license. Use for commercial purposes is prohibited, although in the case of gameplays streamers video monetization is allowed.

You agree not to use it for any other purpose and to comply with the Dungeon Pets Code of Conduct. If you violate these conditions, your license will be retired.

2. Dungeon Pets's Code of Conduct

Prohibited:

  • Publish insulting content for other players. Aggravated if it is discrimination of any kind.
  • Try to access accounts of other players, harm them voluntarily or try to access unauthorized services.
  • Request the login information of other users, collect or publish private information of other users without their consent.
  • Use tricks, vulnerabilities, fake/ghost users or bots and any third-party software that affects the service.
  • Interrupt, put at risk the service or collaborate with the harmful activity.
  • Any activity that conflicts with the interests of GuGames Development, the safety of users or the service.
  • Violating the Code of Conduct will penalize you depending on the seriousness considered and the number of incidents. Your account can be suspended temporarily or permanently without prior notice.

3. User accounts

The game accounts are owned by GuGames Development, as well as the game. You agree to use this license according to these terms of service and acknowledge that the rights to the account belong exclusively to GuGames Development, with the exception of those relating to data protection.

GuGames Development reserves the right to suspend, modify, limit or eliminate an account if you breach or we suspect that you breach the terms of service. This can cause you to lose all game data associated with your account, including your backed up data. GuGames Development will not be responsible for any loss or consequence caused by this fact.

Accounts that have been unused for more than 180 days may be removed without prior notice.

4. Legal responsibility

You are solely responsible for all legal problems that may arise due to your use of the service, direct or indirect. This game is free, so the only solution to the conflict is the closing of your account.

5. Validity of the agreement

This agreement is only valid if the user is at least 16 years old and also agrees the Privacy Policy. In any other case it will be considered void, so you can not use the service. GuGames Development reserves the right to modify the Terms of Service or the Privacy Policy. If the modification of the text includes a change of terms, it will be necessary for you to re-accept them or the access to the service will be suspended and eliminated after 6 months. In case of graphical and clarifying improvements, we will not notify you.

Privacy Policy

November 25, 2024

It's time to talk about your data! Keep calm, it will be brief and concise. We need your permission to use some data in the game. Below we explain your rights, what data we use and why:

GuGames Development (Cristóbal Mata Castro, Jaén, Spain - ES77359273S) collects, treats and stores personal information of your property through this software in accordance with this Policy Privacy.

What data do we collect?

Players using the online services of Dungeon Pets may have public data shareable with other users, even without a service account. Private data is only used for system functionalities and is never shared with third parties.

Public data

  • Rescuer name (a non-unique pseudonym, it should not be your full name)
  • Game statistics (rescue amount, eggs, coins...)
  • Your Dunpets names and stats

Private data

  • IP address (identification in the network)
  • Other service data (game session codes, auth, notifications, etc.)
  • Your game progress when transferring game to other device.

We do not collect

  • Bank or sensitive data (we will NEVER ask you for them)
  • GPS geolocation data
  • Users, passwords or identifiers outside Dungeon Pets (Twitter, Facebook, operating system user, IMEI code, MAC, etc.)
  • We do not store any password. The game auth is based in autogenerated tokens.

Why do we collect this data?

We need the required data in order to trade Dunpets with other players and collect statictics.

We also need IP addresses so we can detect suspicious behavior in the accounts, protecting the rest of users and the service. They can even be used in legal cases.

The results of private data will always be anonymous.

How do we protect your data?

We guarantee that:

  • The communication between the server and Dungeon Pets is always encrypted under SSL protocol and our services have security measures against unauthorized access.
  • We may delete your information without advice during the time your account is active with an extension of up to 6 months, except in case you need your data by legal legal nature.
  • We do not transfer private data (second group) to third parties. Remember that your username, creatures and game statistics are part of your public profile and can be accessed by third parties without limits. In addition, GuGames Development and other users can show your public profile on social networks and videos, among others.
  • Your data is stored in Spain. Only data of your public profile will be transferred internationally in case of sharing it by some method mentioned in the previous point.

Your rights - removing your account

As customer and data propietary you have the right to access your data, rectify them, retire your consent, know the origin of the data and the removation of them. Please note that limiting access to data or refusing to use it will result in the closure of your account due to the impossibility of offering the Dungeon Pets service.

For any questions you can contact us at info@gugames-dev.com.

These rights are personal, so in order to use them you must prove your identity. You may show your profile data with us and other game data. In other case, we may not be able to prove authorship and be denied.

We are working on a feature to remove your online account from the game, but it will take longer.

Legitimation for treatment

The legal permission for the treatment of your data is the explicit agreement of the use, management and storage of your data according to this privacy policy.

© 2025 Cristóbal Mata - cmata.dev